HERE ARE ANSWERS TO SOME COMMON QUESTIONS
How do I contact you to set up a photo shoot? You can reach me through the contact form on this website, by emailing me at rick (at) 1111graphics.com, or by calling me directly at (717) 343-6062. I'll make every effort to respond to you within one working day.
What are your normal working hours? My normal hours are Monday through Friday, 8:00 am to 5:00 pm. Most real estate shoots are typically done during daylight hours, but, if you have a special request (e.g. a twilight or night shoot) or need weekend availability, please contact me 72 hours in advance.
Do you have a geographic range that you work within? I work primarily in South Central Pennsylvania, specifically in Cumberland, Dauphin, Perry, York, and Adams counties, but I'm certainly willing to travel for a challenging new assignment. I also have a base of operation in Stone Harbor, New Jersey, so I'd welcome any inquiries for shoots in the Cape May County area!
Do you photograph only residential real estate? No. I also provide high-resolution still photographs and virtual tours of:
Bed and Breakfasts (B&Bs)
Health & Fitness Clubs
Schools & Universities
What types of files can I expect to receive from you? You'll get a small set of low-resolution JPG files that have been sharpened and sized for use on the MLS as well as a set of high-resolution JPGs for virtual tour and brochure/flyer use. All files will be in the RGB color space unless specified otherwise. If you need high-resolution CMYK files for print use (e.g. submission to a magazine or full-color newspaper insert), please let me know.
When and how can I get the images? Images will be delivered to you within 24 hours of the end of the shoot. I'll upload the images to Dropbox and provide you with an access link, email them to you in a zipped folder, or provide them to you on a CD/DVD.
What types of payment do you accept? Currently, I accept cash, personal and company checks, and major credit cards via PayPal and Freshbooks electronic invoices. Credit card processing will be added to this site in the near future.
Will you shoot/adjust the images to make things look bigger, better, and newer? Honest representation is key in a real estate shoot. My normal workflow consists of manually blending multiple layers to produce high dynamic range (HDR) images, correcting parallax distortion (i.e. "straightening the verticals"), and adjusting the contrast and vibrancy of each image file. These are just a few of the steps needed to give your photos the depth and clarity they need. What I can't do is intentionally misrepresent the size of the room, "brush out" serious structural or cosmetic issues in Photoshop (e.g. cracked walls/windows, badly stained carpeting, etc.), or add elements that don't really exist in the space to make it more appealing. From my choice of lens to the shooting angle, I make every effort to achieve a natural look and scale for each space.
How about photographing the pool and fitness center in my community? Please contact me first about shooting these types of spaces or other similar common amenities within your neighborhood. The MLS has strict regulations governing the use of photographs of public areas containing people. This is not a condition for commercial/business shoots, although appropriate model releases may be required.
Do I own the listing images you've created for me? No, as the photographer, I retain all ownership rights to the images. Your right to use the photos, as provided, is for short-term, temporary use for the amount of time that the listing is live. Once the property has sold or has been taken off of the market, that right is terminated. Your right to use the photos may not be bartered, sold, or transferred to any other party and may not be re-used for future listings without my consent and the payment of additional fees. If you come across an image that is being used in violation of these conditions, please notify me and your local MLS immediately.
Have additional questions? Please contact me by phone at (717) 343-6062, via email at email@example.com, or through the form on the "Contact" page.